Identity Management for Residents, Investors, Employees, and Families
The Emirates ID is the official identity card for UAE residents, issued by the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP). It is mandatory for all citizens, residents, and dependents, and is required for government services, banking, healthcare, telecom registration, and immigration procedures.
UAE nationals are eligible to apply from birth and must renew their residency every 5 or 10 years. Residents and expatriates are required to obtain a card associated with their residence visa, which must be renewed each time the visa is renewed or reissued. GCC nationals residing in the UAE are also eligible to apply and renew under ICP rules, provided they have proof of residency in the UAE.
At EGSH, a government-authorised centre in Dubai, we manage the entire scope of Emirates ID services in compliance with ICP regulations. Our experts prepare and verify all required documents, complete the ICP application, and arrange biometric appointments when necessary.
We Simplify Every Step From Typing to Delivery
01
Visit Our Centre
Meet with EGSH to review your case and explain the Emirates ID application, renewal, or replacement process.
02
Prepare the Documents
Provide your passport, a valid UAE residence visa or entry permit, photo, and previous Emirates ID if available.
03
Submit Your Application
EGSH completes and files the ICP application. Applicants aged 15+ attend biometrics at an ICP service centre.
04
Receive Your Emirates ID
Once approved, the card is issued by the ICP and delivered through Emirates Post within about five working days.
Visit EGSH for VIP Service Without Queues
You can stop by EGSH during working hours without an appointment or book your visit at a time that suits you best.
Address
Art of Living Mall, Al Barsha 2, Dubai
Operating hours
Monday — Saturday: 9:00 am — 5:00 pm
Sunday: Closed
Prepare Your Files to Avoid Delays
For a New Emirates ID
A valid passport and a UAE residence visa or entry permit. Recent photo (white background, meeting ICP specifications). For children under 15: birth certificate and parents’ Emirates ID.
For Emirates ID Renewals
A valid passport, a renewed UAE residence visa for expatriates, and the current Emirates ID if available. A recent personal photo may also be required.
For Lost or Damaged ID Replacement
A valid passport and residence visa, with a recent photo if requested. For lost cards, an ICP report confirming deactivation is required. For damaged cards, the old card must be submitted for replacement.
For GCC Nationals
A valid passport and GCC ID card, along with proof of residence or linkage to the sponsoring entity. If under 21, the parents’ Emirates ID and proof of kinship are also required.
Your Trusted Partner for Emirates ID Services in Duba
Emirates Government Services Hub (EGSH) is the UAE’s first VIP centre for government and residency services, operating under Dubai’s Zero Government Bureaucracy programme. The hub consolidates services from multiple government authorities in one location, enabling clients to complete official procedures efficiently and in a convenient setting.
EGSH is a government-authorised centre working in direct coordination with the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP). All applications for new Emirates ID cards, renewals, and replacements are processed through verified ICP channels at our centre, ensuring that clients complete the entire procedure in one place with full legal compliance.
Why EGSH
EGSH makes all public services available in one place—fast, transparent, and compliant. We deliver convenience, personalised support, and priority processing for every client, focusing on innovation and sustainability.
Our Mission
To simplify life in Dubai by providing secure, seamless access to all government and real estate services from a single centre.
Our Vision
To set the benchmark for integrated government solutions, delivering efficiency and exceptional client care across the UAE.
Our Values
Transparency, efficiency, innovation, and complete client satisfaction.
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